U

Ultimate AI

Customer SupportPaid

AI-powered customer support automation (by Zendesk)

3.7/5
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About Ultimate AI

Ultimate AI (acquired by Zendesk) is a customer support automation platform that uses AI to automate ticket resolution across channels. It supports over 100 languages and integrates with major CRM and helpdesk platforms.

Key Features

  • AI-powered ticket automation
  • 109 languages
  • CRM integration
  • Custom AI training
  • Analytics dashboard
  • Handoff management
  • Multi-channel support
  • Dialogue builder

Pros

  • Excellent multilingual support
  • Strong automation capabilities
  • Now backed by Zendesk
  • Good enterprise features

Cons

  • Enterprise pricing
  • Complex setup
  • Acquired by Zendesk (future uncertain)
  • Requires dedicated resources

Pricing

Model
Paid
Starting Price
Custom pricing
Price Range
Enterprise pricing
Full pricing breakdown

Quick Info

Rating
3.7
Category
Customer Support
Pricing
Custom pricing
Launched
2016
Last Updated
2025-10-30

Tags

automationmultilingualzendeskenterprise

Use Cases

AutomationMultilingualEnterprise

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Plans start at Custom pricing

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