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About Tidio
Tidio combines live chat, chatbots, and AI to help small and medium businesses provide customer support. Its Lyro AI chatbot can resolve customer questions automatically, while the live chat enables human agent interactions.
Key Features
- Lyro AI chatbot
- Live chat
- Chatbot builder
- Visitor tracking
- Email integration
- Shopify integration
- Multi-language support
- Analytics dashboard
Pros
- Easy to set up
- Good for small businesses
- Affordable pricing
- Shopify integration
Cons
- AI chatbot is basic compared to enterprise tools
- Limited on free tier
- Can slow down websites
- Advanced features need higher plans
Pricing
Model
Freemium
Free Tier
50 live chat conversations/month
Starting Price
$29/mo
Price Range
$0 - $59/mo
Quick Info
- Rating
- 3.8
- Category
- Customer Support
- Pricing
- $29/mo
- Launched
- 2013
- Last Updated
- 2026-01-20
Tags
live-chatsmall-businessshopifychatbot
Use Cases
Live ChatChatbotSmall Business