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Zendesk AI Pricing
AI-powered customer service platform
Pricing Overview
Pricing Model
Paid
Starting Price
$55/agent/mo
Full Range
$55 - $115/agent/mo
Free Tier
Not available
14-day free trial
What You Get
Key features included with Zendesk AI:
- AI-powered agent assist
- Intelligent ticket routing
- Automated responses
- Sentiment analysis
- Knowledge base AI
- Omnichannel support
- Analytics and reporting
- Custom AI agents
Price Comparison: Zendesk AI vs Alternatives
| Tool | Free Tier | Starting Price | Price Range | Rating |
|---|---|---|---|---|
| Zendesk AI | No | $55/agent/mo | $55 - $115/agent/mo | 4.1 |
| Intercom Fin | No | $0.99/resolution | $0.99/resolution + platform fee | 4.3 |
| Freshdesk AI | Yes | $15/agent/mo | $0 - $79/agent/mo | 3.9 |
| Tidio | Yes | $29/mo | $0 - $59/mo | 3.8 |
| Ada | No | Custom pricing | Enterprise pricing | 4 |
| Forethought | No | Custom pricing | Enterprise pricing | 3.8 |
| Ultimate AI | No | Custom pricing | Enterprise pricing | 3.7 |
| Kustomer AI | No | $89/user/mo | $89 - $139/user/mo | 3.7 |